You'll be assigned a table in our Café where spectators (abiding by the Rule of 6) will remain whilst enjoying table service and over looking the Arena!
Please refer to our ‘Covid-19’ page for details on our new procedures. For more information on our Covid Policies, please click here.
Pre-booking of your Clip ‘n Climb session is highly recommended as our sessions fill up quickly. You can call in on the spur of the moment but there is no guarantee that we will have spaces available.
If one parent or guardian is bringing multiple children, some of which are not their own, that adult is responsible for that group. Bookings must abide by the Government’s ‘Rule of 6’ meaning that there should be no more than 6 people per booking, including Spectators.
Loose fitting clothes and trainers are recommended. We advise against clothing exposing the midriff section.
Only closed toe shoes are allowed. For safety reasons, we cannot allow sandals, flip flops, crocs or rock shoes into the Clip ‘n Climb Arena.
Please keep jewellery to a minimum. We do have the facility to safely secure jewellery if required.
Weight Restrictions – The minimum weight you have to be is 10kg and the maximum weight restriction is 150kg. This is to allow our Auto Belay to function safely.
Please ensure you arrive a minimum of 20 minutes prior to your booked session to enable us to sign you in. Your briefing starts at the time slot you have booked, if you should arrive late you may be asked to wait until after the session has started to have your harness fitted and safety briefing before entering the climbing arena.
For large party reservations or exclusive bookings please email or call us click here for contact details.
Due to Covid-19, we advise that you bringing minimal belongs to the Centre as we are unable to offer storage facilities.
We operate a 48 hour cancellation policy; if you know you are unable to attend your booked slot prior to this time frame, then we are able to offer a refund or try and rearrange your session date and time subject to availability.
If you are exhibiting symptoms of Covid-19 or have been told to isolate then ring the Centre on 01934 418894 to rearrange your booking or email us on email@example.com.
Unfortunately, we are unable to offer refunds if less notice is given.
Refunds will only be given if the cancellation is received 7 days in advance or more. Please contact us to cancel or rearrange a booking.